PRODUCTS AND PLACING AN ORDER

Are all of your products available online?

Most of our products and custom options are available online, however not all pieces are shown. Connect with a Design Consultant seven days a week, at 866.427.4287 or at your localstoreto choose from hundreds of fine fabric and finish options or explore our one-of-a-kind furniture.
Do I need to create an account to order online?

For your convenience, LIKEMETprovides guest checkout - no account is needed to order online.
How can I ensure the furniture I am ordering fits in my home?

It is your responsibility to ensure furnishings fit in desired rooms, as well as through doorways, stairways, elevators and hallways. Please see ourMeasuring for Furniture Deliveryguidelines. These are merely guidelines for measuring and do not guarantee your furniture will fit.
Does LIKEMET warranty its merchandise?st?

At LIKEMET, we’re committed to products of great integrity—furniture made with uncompromising quality and care. In a world prone to disposal, the durability of our products only makes sense–for all of us and for our environment. Arhaus warrants its merchandise to be free of defects in both construction materials and workmanship from the date of delivery for the number of years noted in ourLimited Warrantywhen used in a residential (non-commercial) setting. OurWorry-Free Protection Plansinclude coverage for accidental damage which is not covered by our Limited Warranty. Learn more about purchasingWorry-Free Protection Plans.

DELIVERY & SHIPPING

My residence won’t be ready for weeks. If I place my order, can you hold my items at your warehouse?

Merchandise in our warehouse cannot be held more than 90 days. After 90 days, full payment for the merchandise is required and delivery must be scheduled for your order. If you are unable to accept delivery beyond 30 days of your merchandise being fully committed in our warehouse, your order must be paid in full and cannot be returned, refused, canceled or exchanged.
Can I pick up my merchandise at my local store?

Floor samples and select décor items are available at local stores to take with you, however store pickup is not available for most items ordered through stores, phone or online.
Can I pick up my merchandise at the distribution center?

We do not offer pick-ups at our distribution center.
Will my merchandise be assembled at the time of delivery?

Furniture, larger décor, uniquely shaped items, and items that are too fragile to ship through Small Parcel Delivery will be delivered using our White Glove Delivery Service. Our professionally trained delivery team will unpack, inspect, assemble, and place your furniture in the room of your choice as well as remove all packaging and debris. Please note:Please note:Our delivery team is not permitted to move or dispose of existing furniture or other items. Items such as lighting, mirrors, and wall art will not be unboxed, inspected, assembled or installed. Our delivery team is not permitted to install any electrical equipment or wall-mounted items. Items sent via UPS, FED-EX, or as curbside drop-offs do not include assembly.
Does someone need to be home to accept my delivery?

Yes. An individual 18 years or older, must be home to accept furniture delivery and inspect your order.